USA is located at:
|3700 Bay Area Blvd Mailcode HB5-10|
|Houston, Texas 77058-2783|
IMPORTANT INFORMATION ONLY FOR CURRENT ELIGIBLE RETIREE MEDICAL PARTICIPANTS USA is transitioning all Retiree Medical Benefits. Current eligible participants should have received numerous communications on this change, IF the address on file is correct. The Cigna Retiree Medical Plans ended June 30, 2016 and transitioned to Willis Towers Watson – One Exchange effective July 1, 2016.
If you CURRENTLY HAVE Retiree Medical benefits and have not received information, please email your correct address and phone number to USAHumanResources@usa-spaceops.com IMMEDIATELY! When emailing address and/or phone number changes, please include your full name, last 4 digits of your Social Security Number (so that proper identification can be made). Be sure to include your current mailing address and a good contact phone number.
If you are a current Retiree Medical Participant you are entitled to a copy of the Summary Plan Description and Material Modifications of the Plan for which you are a participant. To request a copy of the applicable plan document, you may call 281-282-2592 or send an email to USAHumanResources@usa-spaceops.com. Please allow 30 days to process your request and for distribution of the documents.
Current Status of USA – As of September 30, 2014, USA no longer held active contracts and will not pursue future contracts. USA is in the process of dissolving, however, USA will continue to operate in an administrative business capacity to close-out company programs and benefit plans. A small USA team will remain until plans fully terminate which is estimated to be approximately at the end of 2017, or the first quarter of 2018. If you need USA assistance or have questions regarding a current or past benefit plan for which you were a participant, please email your request to USAHumanResources@usa-spaceops.com or call 281-282-2592.
For questions pertaining to Pension and Qualified Domestic Relations Orders (QDRO) please contact Principal Life Insurance Company - 1-800-247-7011.
For questions regarding the USA Savings Plan and USA Money Purchase Plan please contact Vanguard - 1-800-523-1188; Qualified Domestic Relations Orders (QDRO) - 1-888-809-8104; www.Vanguard.com